Privacy Policy

Privacy Policy

Last updated: February 24, 2026

1. Introduction

Energy Service Bulgaria („we“, „us“, or „our“) operates the website energyservice.bg. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our contact form.

2. Information We Collect

When you submit our contact form, we collect:

  • Your name
  • Email address
  • Phone number (optional)
  • Subject and message content

We also automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent

3. How We Use Your Information

We use your personal data to:

  • Respond to your inquiries
  • Provide information about our services
  • Improve our website and user experience
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure servers within the European Union. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

5. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

  • When required by law
  • To trusted service providers who assist in operating our website (e.g., hosting providers)

6. Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings at any time.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data („right to be forgotten“)
  • Restrict processing of your data
  • Object to processing
  • Data portability

To exercise any of these rights, contact us at: 

 

office@energyservice.bg

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Contact Information

Energy Service Bulgaria Sofia, Bulgaria Email: 

 

office@energyservice.bg Phone: +359 888 602 127

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.